How do I order more communications credits?
Summary/Goal:
To teach you best practices for purchasing communication credits and how to purchase communication credits.
Best Practices:
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Conclusion:
We will not shut off your ability to communicate if you go into the negative credit amount. But if you remain in the negative credit amount for a long period of time or if you consistently dip below the negative credit amount you may face issues down the road. We recommend staying at a healthy amount of communication credits and staying in touch with your community!
To teach you best practices for purchasing communication credits and how to purchase communication credits.
Best Practices:
- To order communications credits for your community, go to "Settings", "Pilera Resources" and then click on the Order Communications Credits link.
2. You can also order more credits on the "Send Announcement, Send Document and Send Message page.
3. IF YOU MANAGE THE CREDITS OF ALL YOUR COMMUNITIES contact Support@Pilera.com to connect yourself to the auto-generated report so you can easily see which communities need credits.
Conclusion:
We will not shut off your ability to communicate if you go into the negative credit amount. But if you remain in the negative credit amount for a long period of time or if you consistently dip below the negative credit amount you may face issues down the road. We recommend staying at a healthy amount of communication credits and staying in touch with your community!