How do I select/update my communications preferences? (Resident)
How to select communications preferences in Pilera?
In this article we will show you how you to set your communications preferences. Messages from your community will be sent to you via the communications preferences you have set. Depending on which products your community has purchased you can receive email communications (included with all packages), and in some cases you can also choose to phone or text (if your community has purchased the phone & text add on option).
1. Login to Pilera and you will be brought to your Dashboard page. From there, click on "View Profile"
2. From your profile page, select "Edit"
3. From there, you can add or edit your contact information, and then select your communications preferences. You can choose as many as you like (this is not limited to just one preference). You can also update your language preference if you like. We can send your phone messages to you in Spanish, and have over 100 choices available for email and text.
4. Check off "Update your Information" at the bottom of the screen to save your settings. You can always check your settings when you are in your profile page. If there is a star next to the method of communications, that means it is selected as a communications preference.
Related Articles
How to select Communications Preferences for residents
How to select communications preferences in Pilera? In this article we will show you how you (as a manager) to set your resident's communications preferences. These preferences are used for how residents would like to receive the community ...How can a resident use the Community Directory?
Summary/Goal: Residents can better connect with their fellow community members using the Community Directory and can list their own contact information for others. Opting into the directory: Once you're logged into the portal, hover over to the ...How can I add or edit my contact information in Pilera? (Resident)
How do I add or change my contact information in Pilera? 1. When you login to Pilera, you will be brought to your Dashboard home page. From there, click on "View Profile". 2. Next, click "Edit" 3. From there you will be able to add or update ...Support for multiple units under a resident login
Pilera supports the capability for residents that own multiple units to access them under one login account. How residents can access multiple units: 1. Log in to the resident portal. 2. In the dropdown at the top of the screen, the resident can ...What are Communications Credits
Summary/Goal: To better stay informed on communication credits, their functionality, and how to purchase more when low. How to: VIEW COMMUNICATION CREDITS through the announcement or message pages. The current credits can be located at the top of ...