How do I set User Roles for my Managers?
In this tutorial we will walk you through adding in a new manager, and then assigning that manager Roles (permissions).
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Adminstrative User Roles, Pilera User Roles
Pilera Administrative User Roles Summary/Goal: To help managers gain a better understanding of user administrative roles they can assign or be assigned to, email notifications each role can receive, and the permissions they have in the Pilera manager ...
How do I add a new manager in one community, or in many?
Adding a New Manager in One Community or Many. 1. The first thing you'll want to do is select the "Add Occupant" button. You would make them a manager type on Pilera Support Street. 2. Once you have added your manager into one of your ...
How can I add documents into the New Document Library?
Adding Documents into the New Document Library In order to add documents into the New Document Library you will need to have the correct Role permissions. Those permissions include: Company Admin Role Company File Library Manager Community Manager ...
How can I set the manager notifications for unit and occupant activity log tickets?
Summary/Goal:How to set up/edit your work order notification emails. This can be done in a few ways, one is with "Ticket Settings" and the other way is through "User Roles". Step-by-step: UNDER THE SETTINGS TAB you will find the "Ticket ...
Creating Quick Add Comments for Tickets
Summary/Goal: In this article, we will review how to Add Quick Add comments for Work Orders (although you can follow these same steps to create quick add comments for other ticket types, like Activity Logs). This will provide managers with an ...