Latest Release Notes

Latest Release Notes

At Pilera, we're committed to your success and we strive to continue improving upon our existing functionalities.  We frequently release new enhancements and features to help make managing your communities easier.

Below, you will find our latest release along with an archive of all prior releases.  Simply click on the links below to review the release notes.  With any questions, please contact us at support@pilera.com.  

Latest Release Notes:

  1. December 20, 2022 - New message export.  Plus, check out our roundup of all the communication features and enhancements we released this year.

Prior Release Notes:

2022:
  1. December 6, 2022 - Brand new look for manager, resident, and board member dashboard.
  2. September 13, 2022 - Track resident replies to managers in the message center + new Discussion Board.
  3. August 23, 2022 - More ticketing enhancements, such as more information added to detailed Excel reports.
  4. July 20, 2022 - Several ticketing improvements such as the ability to remove attachments and modify/delete comments.
  5. May 24, 2022 - Improved knowledge base search and account selector for unit activity logs.
  6. March 15, 2022 - Remove attachments in tickets, and Rich text editor is now available in templates.

2021:

2020:
  • November 18, 2020 Release Notes New visitor management feature and enhancement to portfolio announcements. 
  • October 13, 2020 - New accounting integration with Asyst & work order alerts feature.
  • September 15, 2020 - New manager dashboard & updates to accounting/online payment integrations.
  • July 14, 2020 - Unit work order details, message center, and other enhancements.  
  • June 2, 2020 New portfolio announcements feature and other enhancements to board member functionality.  
  • April 21, 2020 - New custom calendars
  • March 10, 2020 - Get Communication+ directly from the app and enhancements to the document library.
  • February 11, 2020 - Enhancements to tickets, event calendar, and more.
  • January 15, 2020 - New Resident Dashboard and Community Calendar

2019:
  • December 17, 2019 - New ticket analytics report and enhancements to the event calendar.
  • November 12, 2019 - Architecture Change Requests, Built-in Events Calendar, and enhancements such as ticket settings clarifications and TOPS One alternate addresses.  
  • October 8, 2019 - Search by account number in the occupant listing page and communication enhancements.
  • September 17, 2019 - A brand new product called Task Board Management, new community-specific roles, and a multitude of communciation-related enhancements.  
  • August 6, 2019 - Enhancements to document library, custom categories, login page, and more.
  • July 16, 2019 - Unit document management, custom ticket categories, and Vantaca integration.
  • June 4, 2019 - Document library publish dates and folder descriptions, welcome message updates, and more.  
  • May 7, 2019 - New mobile responsive web portals, email replies, and enhancements to the document library. 
  • April 9, 2019 - Account filtering and maintenance category enhancements.
  • February 12, 2019 - Activity log community meeting report and follow-up date, email footers, rule violation follow-up date, and more.  
  • January 22, 2019 - Master Report and Community Directory Printing/Exporting

2018:
  • December 18, 2018 - Activity log templates and rule violation filter by staff assignment.
  • November 27, 2018 - New mobile responsive community and company websites, and community directory.
  • November 6, 2018 - Work order comments template enhancement and physical mailing as an option for resident communication.
  • October 17, 2018 - Enhancements to work orders, tickets, and new document library.
  • September 26, 2018 - Advanced occupant ticket permissions, work order enhancements, 13 new language translation options, and more.
  • August 28, 2018 - Work order comments template, message center updates, and new document library enhancements.
  • August 1, 2018 - New document library and enhancements to work order and insurance.
  • June 29, 2018 - Enhancements to the Jenark integration, work order PDF reports, and excel reports.
  • May 23, 2018 - New community insurance report, integration updates, and work order enhancements.
  • April 16, 2018 - Cross-community search, board member display name, and vendor search within tickets.
  • March 19, 2018 - Welcome message dashboard and enhancements to work order and vendor management.
  • February 8, 2018 - Advanced pet tracking, insurance tracking, and the ability for HOA owners to manage leases.  

2017:
  • December 21, 2017 - Brand new roles administration and enhancements to TOPS integration.
  • November 9, 2017 - New vendor reports, enhancements to integrations, and more.
  • October 23, 2017 - Enhancements in work orders, vendor management, and resident portal.
  • September 19, 2017 - Enhancements in communications, vendor management, Easysite websites, and more.
  • August 15, 2017 - New vendor management feature, integration enhancements, and more.
  • July 14, 2017 - Enhanced ticket assignment and reporting, conversion of activity log into tickets, and TOPS and C3 integration updates.
  • January - March 2017 - New company websites, enhancements to work orders, and send document functionality.  


For more prior release notes, visit our blog.


    • Related Articles

    • How to Create a New Ticket Alert (Discussion Board, Work Orders, Support, ARCs, and more)

      Managers can now customize messages that will display on each type of ticket in Pilera:   Activity Logs Architectural Change Requests Rule Violations Support Tasks Work Orders Discussion Board Residents will be able to see this message when they ...
    • How secure is Pilera?

      Brief: Pilera uses some of the latest industry technology and standards making it safe for both residents and managers to do all their activities. Details: Passwords are stored encrypted with SHA-512 encryption and hashed repeatedly (Details are kept ...
    • How do I add lease information in Pilera?

      How to Track Lease Information Summary: To manage and track lease information within the occupant profile.  If your HOA community uses a resident web portal, owners can now manage and maintain their unit's lease information.   Step by Step: Navigate ...
    • How to create a Community Notice

      How to create a community notice Pilera released this new feature so that managers could place a notification or message on the resident's homepage when they login to Pilera.   This message could be posted in preparation for a storm, or general ...
    • What is Pretend as Occupant?

      Summary/Goal: To learn how to use Pretender within an occupant's profile in Pilera.  Pretender is a valuable customer support tool managers can use to see exactly what a specific resident is seeing in their resident portal to help guide them or ...