Message Inbox - Auto-Signatures & Threaded replies TIPS to help clean up the thread view

Message Inbox - Auto-Signatures & Threaded replies TIPS to help clean up the thread view

* NEW Message Inbox

Pilera recently introduced the Message Inbox, and the ability to view threaded replies between management and occupants.    If any participant in the thread has an auto signature in their email reply, it may "clutter" the communications thread and you'd like to disable that auto-signature from appearing in the thread.    Here are the steps to do this for gmail:

1.  From your gmail, go to your "Settings".   Click on the "General" tab.

2. Scroll down to the Signature section in the General Settings and check off the box "Insert signature before quoted text in replies and remove the "--" line that precedes it.







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