Welcome Message Templates
Summary/Goal: To provide managers with numerous options for the welcome message email they will send to owners and tenants once they join a condo, apartment, or homeowners association. This article will also provide some helpful tips that our clients implement in their welcome messages.
Take a look at the below template samples and feel free to customize them to best reflect your community/company's operations and services you'll be providing to residents. For step-by-step instructions on how to add a welcome message, click here. Tips:- Ease the onboarding process for new residents so that they feel comfortable with the new community/apartment they are joining.
- Let your residents know the purpose of the email and what action they are expected to take.
- Educate your residents on how you plan to interact with them in the resident portal.
- Provide residents with contact information on who to reach out to in case of a maintenance emergency.
- Add the resident portal tutorial video in the message to better educate your residents on how they can use the technology.
Templates:Condominium Management Template Apartment Template 1Apartment Template 2Apartment Template 3HOA Management Template 1HOA Management Template 2Conclusion: Sending your residents a welcome message is a crucial first step in getting their account set up in Pilera. The best welcome messages are customized appropriately to the community and speak to the resident's needs.