Pilera's newest feature - the Community Discussion Board allows for occupants and community managers to create topics/communications to share with the community. The Discussion Board is accessible by managers and occupants via the "Community Tab". The Community Moderator role is a newly created role that designates that role holder to receive e-notifications for every new thread or comment. Only Community Moderators will receive e-notifications of New Topics & Comments. Other manager types and occupants can view the topics & comments when they are logged into Pilera. The Community Moderator Role can be assigned to any person (occupant or manager) in the community.
1. Who can assign someone to be a "Community Moderator". Community Manager and Company Admin role types can assign any community member to be a "Community Moderator".
2. Under "Settings" and "User Roles", click on the Middle Tab - "Manage Many Community Users". Then select the role in the drop down - "Community Moderator". You can then add your community moderators for each of your communities.
Helpful Tips: Managers and Community Moderators can edit/ delete any Topic or Comment that they feel is inappropriate for the community. Occupants can edit their own topics and edit / delete their own comments.
For more information on how to set User Roles - click here