How to Beautify ticket alerts
Make your ticket alerts stand out with a few quick and easy changes to your ticket alert template. In this article we will show you how to make your alerts pop!
Change from a regular alert to a beautiful alert!
Regular Ticket Alert:
Beautified Custom Alert:
How to beautify your Alerts
If you do not know how to add ticket alerts check out the
how to guide. It is important to understand the basics of ticket alerts before you can customize them.
Edit the template and add some code
Add the code below. Modify the highlighted text to be the content you want in the alert. The surrounding text <div> and </div> will tell the application to add the styling.
- <div class="alert alert-primary">
- A simple primary alert—check it out!
- </div>
Different Styles
Secondary Alert
Based on your needs you might prefer a different color. Here are some other great options
- <div class="alert alert-secondary">
- A simple secondary alert—check it out!
- </div>
Success Alert
- <div class="alert alert-success">
- A simple success alert—check it out!
- </div>
Danger Alert
- <div class="alert alert-danger">
- A simple danger alert—check it out!
- </div>
Warning Alert
- <div class="alert alert-warning">
- A simple warning alert—check it out!
- </div>
- <div class="alert alert-info">
- A simple info alert—check it out!
- </div>
Light Alert
- <div class="alert alert-light">
- A simple light alert—check it out!
- </div>
Dark Alert
- <div class="alert alert-dark">
- A simple dark alert—check it out!
- </div>
Final Thoughts
Those are some quick and easy styles you can add to your ticket alerts to really make them pop but that is not all you can do. The alert templates accept any type of html so if you are tech savvy the limit is your imagination.
Related Articles
Creating Quick Add Comments for Tickets
Summary/Goal: In this article, we will review how to Add Quick Add comments for Work Orders (although you can follow these same steps to create quick add comments for other ticket types, like Activity Logs). This will provide managers with an ...
How to create Custom Categories for Tickets
Summary/Goal: How to add a new custom category and subcategories into Pilera, apply/map them to multiple communities at once, and apply it to a variety of tickets. Prior to the 7/16/2019 release, categories for tickets in Pilera were predetermined ...
Activity Log Comment Templates
Summary/Goal To provide managers with an in-depth understanding of Activity Log Comment templates, how to create them, and apply the templates for multiple communities for staff to use. Brief You will first assign Template Admin roles to your ...
Ticket visibility for occupants, how can I control what information I want to share with the residents?
Summary/Goal: To provide an overview of occupant permission settings that managers can now control for tickets. The ticket types currently available for this functionality include unit-level work orders, common-area work orders, architecture ...
How to Create a New Ticket Alert (Discussion Board, Work Orders, Support, ARCs, and more)
Managers can now customize messages that will display on each type of ticket in Pilera: Activity Logs Architectural Change Requests Rule Violations Support Tasks Work Orders Discussion Board Residents will be able to see this message when they ...