Can I send a message to my entire portfolio, or to multiple communities at once?
Yes, Pilera introduced a new product "Enterprise communications" which allows management companies to send announcements to multiple or all communities at once. You can also send announcements to resident groups - like "Owners" or "Board Members" across multiple communities.
Welcome Message Dashboard
Summary/Goal: This article reviews the welcome message dashboard feature and how to send welcome messages in batches. This dashboard shows statuses for email, last sent, and last logged in. Let's go over each status: Email - This column displays ...
How to Send a Document(s) to the community?
** This feature has now been upgraded. You can now use Send Announcement and Send Message to send attachments. Summary/Goal: To send documents to recipients in Pilera. You can send documents to specific recipient types, located in different ...
How can I attach a document to a message?
*New Feature* Overview: Managers can now attach a document in the "Send Message" and "Send Announcement" modules (as opposed to using the "Send Document" module). Using this new feature improves the user experience with added features like being ...
Ticket Work Order Email Message
Summary/Goal To show how managers can apply custom email messages to their work order notifications to residents. What is a Ticket Work Order Email Message? Managers can add custom text to the header of their work order email messages. Each ...
Welcome Message Templates
Summary/Goal: To provide managers with numerous options for the welcome message email they will send to owners and tenants once they join a condo, apartment, or homeowners association. This article will also provide some helpful tips that our ...